Process Assessment Report

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Illustrative Example of Competency
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Policy and Governance ENT12088 Noor Takaful Limited 2025 PG1 Account Reconciliation Policy Completeness and Currency Account Reconciliation Policy is comprehensive and regularly reviewed to reflect changes in operations or regulations. Critical

Competency Description


The organization maintains a formal Account Reconciliation Policy that outlines the scope, frequency, responsibilities, and procedures for reconciling bank accounts. 


This policy is comprehensive in addressing operational needs and regulatory requirements, and is subject to regular review and updates to ensure alignment with evolving business practices, compliance standards, and internal controls.

Illustrative Examples for Account Reconciliation Policy


Example 1: Scope Definition


 The policy clearly defines which types of accounts require reconciliation (e.g., operating, payroll, foreign currency accounts) and excludes dormant or non-financial accounts.


Example 2: Frequency Standards


 Reconciliations for high-volume accounts are mandated to occur weekly, while low-activity accounts are reconciled monthly, with documented rationale for each frequency.


Example 3: Role Clarity


The policy assigns reconciliation responsibilities to the Treasury team, with review and approval by the Finance Manager. Escalation procedures are outlined for unresolved discrepancies.


Example 4: Regulatory Alignment


 The policy incorporates compliance requirements from local banking regulations and international accounting standards (e.g., IFRS), ensuring reconciliations meet audit expectations


Example 5: Operational Integration


Updates to the policy are triggered by changes in ERP systems, banking platforms, or organizational structure, ensuring the reconciliation process remains aligned with operations.


Example 6: Review Cadence


The policy is reviewed bi-annually by the Finance Governance Committee, with documented minutes and tracked revisions to reflect evolving business and regulatory landscapes.

-100% : Incomplete 100% : Leading Adoption Bank account reconciliation policy to be reviewed for completeness once it is shared Include In Assessment Result -100 100 200
  ENT12088 Noor Takaful Limited 2025 PG2 Risk Ranking and Reconciliation Frequency Designation Accounts are classified by risk level to determine appropriate reconciliation intervals. Recommended -100% : Incomplete 100% : Leading Adoption To be evaluated once policy and procedures are received. Include In Assessment Result -100 100 200
  ENT12088 Noor Takaful Limited 2025 RA3 Explanation of Reconciling Items Each reconciling line item is properly explained to indicate the root cause and determination of resolution steps. Critical -100% : Incomplete 100% : Leading Adoption NULL Include In Assessment Result -100 100 200
COUNT=3 SUM= -300
AVG= -100
SUM= 300
AVG= 100
SUM= 600
AVG= 200
Process Optimization ENT12088 Noor Takaful Limited 2025 PO1 Enhanced Efficiency with Workflows An automated workflow process is used to streamline approvals and exception handling. Optional 50% : Standard Adoption 100% : Leading Adoption The organisation currently does not have a workflow process. Exclude From Assessment Result 0 0 0
  ENT12088 Noor Takaful Limited 2025 PO2 Collaboration with Auditors Limited view reconciliation reports are available to internal and external auditors for ease of audit reviews Recommended -100% : Incomplete 100% : Leading Adoption Organisation does not currently have a document repository to share approved bank account recconcilation or supporting document to share with external auditors Exclude From Assessment Result 0 0 0
COUNT=2 SUM= 0
AVG= 0
SUM= 0
AVG= 0
SUM= 0
AVG= 0
Quality Assurance And Review ENT12088 Noor Takaful Limited 2025 QA1 Quality Control Review Processes There is a post reconciliation approval review process to ensure consistencyof reconciliation standards across preparers and adherence to policy Recommended 50% : Standard Adoption 100% : Leading Adoption The current size of the accounting department does not support a post-approval review process. Exclude From Assessment Result 0 0 0
  ENT12088 Noor Takaful Limited 2025 QA2 Timeliness of Preparation and Approval Reconciliation preparation and approval deadlines are enforced for each reconciliation cycle. Critical -100% : Incomplete 100% : Leading Adoption Reconciliation, preparation and approval cadence have been established and enforced as the 8th calendar day post month end. See procedure Include In Assessment Result -100 100 200
COUNT=2 SUM= -100
AVG= -50
SUM= 100
AVG= 50
SUM= 200
AVG= 100
Reconciliation Attributes ENT12088 Noor Takaful Limited 2025 RA1 Account Description and Purpose Each completed account reconciliation report includes a description of the account and purpose of the account. Critical -100% : Incomplete 100% : Leading Adoption NULL Include In Assessment Result -100 100 200
  ENT12088 Noor Takaful Limited 2025 RA2 Accurate General Ledger Balance Each completed account reconciliation report includes an accurate reflection of the general ledger account balance. Critical -100% : Incomplete 100% : Leading Adoption NULL Include In Assessment Result -100 100 200
  ENT12088 Noor Takaful Limited 2025 RA4 Supporting Documentation Each completed account reconciliation report includes supporting documents for Ledger balance, bank balance and any other reconciling items. Critical -100% : Incomplete 100% : Leading Adoption NULL Include In Assessment Result -100 100 200
COUNT=3 SUM= -300
AVG= -100
SUM= 300
AVG= 100
SUM= 600
AVG= 200
Reconciliation Fundamentals ENT12088 Noor Takaful Limited 2025 RF1 Reconciling Items Carry Forward Reconciling Items are tracked at the Line Item Level and Carried Forward Critical 50% : Standard Adoption 100% : Leading Adoption The organisation does not currently use an automated purpose-built tool to track and carry forward reconciling items. It currently uses Excel to meet this requirement. This is a manual process prone to user errors and time-consuming. Include In Assessment Result 50 100 50
  ENT12088 Noor Takaful Limited 2025 RF4 Aging of Reconciling Items Outstanding reconciling items are aged and prioritized for resolution. Critical 0% : Lagging Adoption 100% : Leading Adoption The organisation has several open and aged reconciling bank items which are not currently tracked and classified by age bucket. Include In Assessment Result 0 100 100
  ENT12088 Noor Takaful Limited 2025 RF7 Exception Management Protocols Clear procedures have been defined for handling unusual or high-risk transactions. Recommended -100% : Incomplete 100% : Leading Adoption We have requested a copy of the user guide. Upon review of the user guide, this assessment competency will be completed. User guide will be shared End-of-day Nov. 17th. Include In Assessment Result -100 100 200
  ENT12088 Noor Takaful Limited 2025 RF2 Retrieval of Bank Transactions Retrieval of Electronic Records of Bank Transactions are achieved through automated integration Recommended 50% : Standard Adoption 100% : Leading Adoption The organisation does not currently use API/RPA/Secure FTP or any automated retrieval of bank transactions. The organisation currently manually downloads Excel bank statements from internet banking portals. Include In Assessment Result 50 100 50
  ENT12088 Noor Takaful Limited 2025 RF3 Global Visibility Approved reconciliation reports are stored in an electronic repository with audit trail and real time remote retrieval capabilities for authorized users Recommended 0% : Lagging Adoption 100% : Leading Adoption The organisation currently uses a paper-based manual routing approach with approved reconciliation printed and stored physically on-site. Include In Assessment Result 0 100 100
  ENT12088 Noor Takaful Limited 2025 RF5 Timely Disposition of Reconciling Items Reconciling Items are disposed in a timely manner with escalation procedures for aging buckets. Critical 0% : Lagging Adoption 100% : Leading Adoption Because of the sensitive nature of bank items, best practices normally reconcile bank open items within seven days and exceptionally not more than thirty days. There are a number of open reconciling items that are several months old. Include In Assessment Result 0 100 100
  ENT12088 Noor Takaful Limited 2024 RF6 Retrieval of Ledger Transactions Retrieval of General Ledger Transactions from the ERP system is achieved through an automated integration Recommended 50% : Standard Adoption 100% : Leading Adoption The organisation uses a manual Excel approach and does not currently use API/RPA or any automated tool Include In Assessment Result 50 100 50
  ENT12088 Noor Takaful Limited 2025 RF8 Use of Reconciliation Software A Purpose-Built Tool has been implemented for bank account reconciliation to enable automation and scalability. Recommended 50% : Standard Adoption 100% : Leading Adoption The organisation does not currently employ a purpose-built bank account reconciliation tool, but it will be evaluated as part of this assessment. Exclude From Assessment Result 0 0 0
  ENT12088 Noor Takaful Limited 2025 RF9 Training and Competency Development Work instructions and user guides have been developed to aid preparers and ensure adherence to policies and emerging risks. Critical -100% : Incomplete 100% : Leading Adoption Work Instruction sample to be provided by End-of-day 17th November. Include In Assessment Result -100 100 200
  ENT12088 Noor Takaful Limited 2025 RF10 Reconciliation Metrics and KPIs Performance indicators such as reconciliation cycle time, error rates, and unresolved items are tracked. Recommended 0% : Lagging Adoption 100% : Leading Adoption Reconcilation related metrics and KPIs are not currently tracked. Include In Assessment Result 0 100 100
COUNT=10 SUM= -50
AVG= -5
SUM= 900
AVG= 90
SUM= 950
AVG= 95
Grand Summary (COUNT=20)
  SUM= -750
AVG= -37.5
SUM= 1,600
AVG= 80
SUM= 2,350
AVG= 117.5